Administrative Officer

We are looking for a reliable and organised Administrative Officer to join our growing BPO team and provide essential support services to our clients. This is an entry-level to mid-level position ideal for someone with strong attention to detail and a proactive mindset.

As an Administrative Officer, you will be responsible for delivering general administrative and clerical support to client teams across a range of industries. You’ll play a key role in ensuring day-to-day operations run smoothly by handling routine tasks efficiently and professionally.

Why Work With Ryoss?

We believe great people deserve great support, on and off the clock. When you join Ryoss, you get more than just a job. You get:

• Career Growth Support: Scholarships, mentorships, personalised career planning, and free access to our online learning hub. We even co-fund training with our clients.
• Well-Being First : Gym or wellness allowance, mental health support, comprehensive medical cover (with family options), and a range of insurances to protect your future.
• Lifestyle Perks: Monthly Grab card for transport and dining, home internet backup, entertainment discounts, birthday gifts, and wellness reimbursements.
• Flexible, Supportive Culture: Wellness leave and a positive environment where your growth and happiness actually matter.

We work hard to create a culture that feels like family, supportive, respectful, and fun. You’ll work with great clients, do meaningful work, and be part of a team that’s here for the long haul. At Ryoss, we’re building a workplace that works for real life. Come grow with us.

Key Responsibilities:

• Perform data entry, document preparation, and records management for client accounts.
• Assist with the scheduling of meetings, calendar management, and email correspondence.
• Support the preparation of reports, spreadsheets, and presentations as needed by client teams.
• Maintain digital filing systems and ensure documents are organised and up to date.
• Liaise with internal and external stakeholders on behalf of clients for routine communications.
• Assist in maintaining client databases and CRM systems, ensuring accuracy and consistency.
• Conduct basic internet research and compile findings to support client operations.
• Provide ad hoc administrative support as requested, including handling basic inquiries and following up on outstanding items.

• Bachelor’s degree or equivalent work experience in business administration or a related field (preferred but not essential).
• 1–2 years of experience in an administrative, clerical, or back-office support role, ideally within a BPO or shared services environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiarity with online collaboration tools.
• Strong written and verbal English communication skills.
• High level of accuracy and attention to detail in performing repetitive tasks.
• Strong organisational skills and the ability to manage time effectively.
• A positive attitude and willingness to learn new systems and processes.
• Ability to work both independently and as part of a remote or hybrid team.